News : Cyara Hires Josephine Vizzari as General Manager of Australia and New Zealand
Melbourne, Australia, March 1, 2016) -- Cyara announced that Josephine ("Josie") Vizzari has been hired as General Manager of Australia and New Zealand. Cyara’s headquarters are in Melbourne.
Josie has over 20 years of experience in the contact centre industry and was most recently Director of Mid-Market & Cloud – ANZ for Genesys. Her broad experienceincludes creating a channel structure from vendor to distributor to reseller, presenting complex solutions to C-level management and helping organisations create efficiencies by introducing streamlined business processes.
"My success thus far in my career and my consultative sales approach fit well with the Cyara culture. I enjoy helping customers gain a clear understanding of business drivers and complex business situations to manage costs and drive revenue and market growth," Josie said. "I am excited to join the Cyara team, many of whom I have known for years," she added.
"The ANZ region is home for Cyara, and we have many close relationships with our customers here who have over the years helped to drive our solutions forward," Alok Kulkarni, Cyara CEO, said.
"We are confident that Josie will continue to drive business forward in ANZ. Her experience selling contact centre software and of working closely with partners and end users gives her the understanding of how our tools are vital to improving the customer experience," he added.
Posted by Veronica Silva Cusi, news correspondent
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Cyara Solutions is helping Fortune 500 companies around the world redefine their customer service through a better contact center experience. Cyara is a pioneer of next-generation premise and cloud-based solutions for simulating, testing and monitoring IVRs, voice biometrics, outbound dialers, voice callback and contact centers. Cyara performs automated load and functional testing and production monitoring of contact center infrastructure and application components, testing companies’ end-to-end contact center customer and agent experience in a repeatable, automated manner.
Published: Thursday, March 3, 2016