All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
Store
News : Cyara Joins Amazon Web Services Partner Network
#contactcenterworld, @awscloud
Redwood City, CA, USA, Oct 30, 2018 -- Cyara announced that it is joining the Amazon Web Services (AWS) Partner Network (APN) and will support Amazon Connect, a self-service, cloud-based contact center service from AWS. Cyara is the first APN partner to provide a customer experience (CX) assurance solution that encompasses CX design, testing and monitoring to support customers using Amazon Connect.
Amazon Connect is based on Amazon’s own cloud contact center platform.
"With Amazon Connect becoming an increasingly popular solution for customer service, Cyara is making it easier for customers to design, test and monitor CX on that platform," said Alok Kulkarni, CEO and co-founder of Cyara. "By combining the benefits of Amazon Connect with the capabilities of Cyara, customers can accelerate their CX development, increase quality across all digital and voice channels, and assure customer journeys from beginning to end."
#contactcenterworld, @awscloud
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com
Related Editorial
- Ciara Announces Virtual Agent for Desktop
- Cyara Unveils Mobile App for Anytime, Anywhere CX Monitoring and Reporting
- Cyara and Voxai Solutions, Inc. Announce Reseller Partnership
- Cyara Integrates with blackchair for Customer Experience Testing
- Cyara Announces Team Expansion and a New Datacenter and POP
- Cyara Reinvents Contact Center Testing-Virtual Agent
More Editorial From Cyara
- Cyara and infinIT.cx GmbH are Partnering to Make More Customers Smile
- Cyara Launches Call Recording Validation Platform
- Cyara Unveils Mobile App for Anytime, Anywhere CX Monitoring and Reporting
- Cyara and Voxai Solutions, Inc. Announce Reseller Partnership
- Cyara Integrates with blackchair for Customer Experience Testing
- Cyara Announces Team Expansion and a New Datacenter and POP
About Cyara:
Cyara Solutions is helping Fortune 500 companies around the world redefine their customer service through a better contact center experience. Cyara is a pioneer of next-generation premise and cloud-based solutions for simulating, testing and monitoring IVRs, voice biometrics, outbound dialers, voice callback and contact centers. Cyara performs automated load and functional testing and production monitoring of contact center infrastructure and application components, testing companies’ end-to-end contact center customer and agent experience in a repeatable, automated manner.
About Amazon Web Services:
Amazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these services are Amazon EC2 and Amazon S3. 
Published: Thursday, November 1, 2018
Industry Suppliers | Get Listed |
 | Eckoh Eckoh is a global provider of Secure Payment and Customer Engagement solutions via our Eckoh Experience Portal as well as Third Party Support. We’ve an international client base and offices in the UK ... (view more) | |
| Avaya Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an... (view more) | |
| Mitel Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ... (view more) | |
| Verint Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m... (view more) | |
| Get Listed |
Upcoming Events
Submit Event
This e... Read More...
 | 1 |
 5458 | Share |