Redwood City, CA, USA, June, 2019 -- Cyara has launched Cyara Accelerator for Amazon Connect to automate and simplify the migration of contact centers to the cloud-based Amazon Connect platform. The new offering is the first platform-specific version of the Cyara Accelerator for Cloud Migration, which was announced earlier this month.
"We want to ensure that migrating a contact center to the cloud is as simple as possible," said Alok Kulkarni, CEO and co-founder of Cyara. "Cyara Accelerator for Amazon Connect helps brands get their cloud-based contact centers up and running twice as fast, enabling enterprises to innovate more quickly, deliver higher-quality customer experiences, and build customer experience as a brand differentiator."
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Posted by Veronica Silva Cusi, news correspondent
Cyara Solutions is helping Fortune 500 companies around the world redefine their customer service through a better contact center experience. Cyara is a pioneer of next-generation premise and cloud-based solutions for simulating, testing and monitoring IVRs, voice biometrics, outbound dialers, voice callback and contact centers. Cyara performs automated load and functional testing and production monitoring of contact center infrastructure and application components, testing companies’ end-to-end contact center customer and agent experience in a repeatable, automated manner.
Published: Friday, June 28, 2019
|2.)||Teckinfo Solutions Pvt. Ltd.|
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
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