News : Cyara Names Sean Coleman as Global Executive Vice President of Sales
Hawthorn, Australia, March 31 2015 -- Cyara announces that it has hired Sean Coleman as Executive Vice President, Global Sales. This is a new position for Cyara and represents the Company’s strong growth globally, particularly with customers in Europe and North America.
"Sean is a recognized leader in the customer experience space. It is a real honor that he has decided to join the Cyara team," Alok Kulkarni, Cyara CEO, said in announcing this addition.
"Sean’s role with his global focus will help Cyara continue to grow a management team. He also brings proven leadership to accelerate revenue and inspire customer relationships.
Many of us at Cyara have worked with or for Sean in the past, and he is a proven asset for our team," Kulkarni added.
Coleman, who lives in Australia, held various roles with Genesys/Alcatel-Lucent since 1999 including, most recently, Vice President of Cloud Strategy for APAC and previously as Managing Director for Australia and New Zealand.
"I am very excited to be joining Cyara at this stage, particularly with their shared passion for customer experience," Coleman said. "Since Cyara’s start as an Australian company, they have experienced very high growth internationally, particularly in North America and Europe.
Posted by Veronica Silva Cusi, news correspondent
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Cyara Solutions is helping Fortune 500 companies around the world redefine their customer service through a better contact center experience. Cyara is a pioneer of next-generation premise and cloud-based solutions for simulating, testing and monitoring IVRs, voice biometrics, outbound dialers, voice callback and contact centers. Cyara performs automated load and functional testing and production monitoring of contact center infrastructure and application components, testing companies’ end-to-end contact center customer and agent experience in a repeatable, automated manner.
Published: Thursday, April 2, 2015