News : DameWare Announces Secure Over-the-Internet Capability for IT Pros
Sydney, Australia, May 8, 2014 -- SolarWinds (NYSE: SWI), a provider of IT management software, announces its remote IT administration solution now empowers IT Professionals to securely assist end-users around the world – all that’s required is an Internet connection. DameWare Remote Support 11.0’s new central, self-hosted server enables secure, over-the-Internet remote support sessions on a global scale, serving the ever-changing needs of organizations from small businesses to growing enterprises.
With workforce mobility being the new normal, DameWare Remote Support enables IT Pros to connect to Mac OS X, Linux and Windows computers anywhere to provide secure remote administration and support. With its new server hosted within the customer’s own IT environment, DameWare allows IT Pros to control the security of their data from end to end, preventing it from passing through a third-party server and providing support to end-users both inside and outside the firewall.
"Whether in a small business or a global enterprise, employees of all organizations are going to need secure remote IT support outside the firewall while they’re on the go, home sick, or even on vacation," said Chris LaPoint, VP Product Management, SolarWinds. "With DameWare’s new over-the-Internet capabilities, an IT Pro can reach end-users’ workstations regardless of where they are in the world and ensure the security of those remote support sessions."
In addition to secure remote sessions, DameWare Remote Support’s new centralised architecture also gives IT Pros advanced management functionalities to address the scalability challenges of a growing enterprise and the end-users it must support. DameWare admins can now create and share host lists for quick remote access to frequently used computers as well as manage all DameWare licenses and users from the central server.
Posted by Veronica Silva Cusi, news correspondent
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SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500 enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale.
Published: Friday, May 9, 2014