Bellevue, WA, USA, Nov, 2018 -- Dash Platform announces it has been selected by Canlan Ice Sports Corp., the owner and operator of recreational ice and sports facilities in North America, to implement an all-in-one customer relationship management (CRM) solution to effectively manage operations, streamline revenue, communicate with customers and maximize efficiencies. In addition, Dash Platform will work with Canlan to design and implement a new customer experience management (CXM) platform that will offer a new and unique experience for their customers.
"Dash Platform will essentially serve as the backbone for Canlan Ice Sports to enable its operations to run smoothly," said Tim Bauman, CEO of Dash Platform. "With robust data analytics and reporting tools, Dash can provide operational efficiencies and drive revenue growth by focusing on program metrics and the use of SEO tools."
"Our commitment to our customers and to making sure their needs are taken care of is our top priority and the key to our success," said Joey St-Aubin, president and CEO of Canlan Ice Sports. "That means we need to pay attention to all the fine details and facilitate a smooth and simple customer experience from the time they first register for one of our programs online or in person, to their experience while they are in our facilities, to well after they leave and tell their friends about us."
"We are excited to start designing a new user interface for Dash Platform to deliver on Canlan’s very high expectations for customer service," said Tim Bauman. "Our new CXM platform will be tailored to the Canlan customer and offer a superior experience from start to finish." Dash’s cloud-based platform is easy to use and optimized to provide a seamless experience on all devices, including mobile, tablet and desktop environments.
Posted by Veronica Silva Cusi, news correspondent
About Dash Platform:
Based in Bellevue, Washington, Dash Platform is the industry leader in sports facility management software platforms that enhance the customer experience and simplify complex facility management. Dash Platform provides an all-in-one solution, including program, class and league management, scheduling, point of sale (POS) payment, and processing, and decision-support analytics to help advise, drive and manage the customer experience.
Published: Tuesday, November 13, 2018
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