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News : Datatel Announces IVR Payment Solutions Designed Specifically for Medical Billing and RCM Companies

#contactcenterworld

Miami, FL, USA, Jan 8, 2019 -- Datatel Communications Inc., a provider in IVR Payments, announced Datatel’s suite of Pay-By-Phone solutions designed specifically for Medical Billing and RCM companies.

Datatel’s Automated IVR Payments (Pay-By-Phone) enables Medical Billing and RCM companies to process patient bill payments 24/7 over the telephone, reduce operational costs, ease the workload on staff and speed up invoice-to-cash time, all the while meeting PCI and HIPAA compliance requirements.

The use of automated Pay-By-Phone helps companies to meet PCI and HIPAA requirements by removing live staff from handling sensitive credit card data, ensuring all payment transactions are transmitted through encrypted channels and patient data is protected by employing the highest security standards at all times.

"We are committed to provide Medical Billing and RCM companies with IVR Payment / Pay-By-Phone solutions that meet their unique business requirements" said Barnard Crespi, Datatel’s Co-CEO.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: Datatel


About Datatel:
Company LogoDatatel helps Call Centers with the difficult task of meeting PCI compliance requirements, by providing a PCI Ready, Hosted IVR Credit Card Payment Gateway. Your callers can pay their bills/fees/contributions by phone 24/7, in a PCI compliant environment.
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Today's Tip of the Day - Offer Voice As Well As Touch Tone (Part 1)

Read today's tip or listen to it on podcast.

Published: Thursday, January 10, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
 

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