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News : Datatel Announces New Power Payment Links for Healthcare Providers

#contactcenterworld

Miami, FL, USA/Toronto, ON, Canada, Jan 12, 2021 -- Datatel Communications Inc. / Datatel Inc. in Canada, a provider in IVR Payments and Payment Technology, announces Power Payment Links for Healthcare Providers. Power Payment Links is a business tool that healthcare providers can use to quickly and securely accept payments remotely from patients simply by sharing with them a pre-populated, personalized web link. Because they are pre-populated, patients spend less time entering information and can complete a payment quickly and efficiently.

Healthcare providers can easily collect remote payments for Telemedicine appointments, in advance of procedures or even as a means of reminding patients of an outstanding balance.


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2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

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Payment Links can be exceptionally useful in today’s environment where both healthcare providers and patients are minimizing face-to-face contact as part of measures that have been undertaken in light of the global pandemic. They enable you to continue managing the task of collecting patient fees efficiently without compromising payment security or any social distancing mandates.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: Datatel


About Datatel:
Company LogoDatatel helps Call Centers with the difficult task of meeting PCI compliance requirements, by providing a PCI Ready, Hosted IVR Credit Card Payment Gateway. Your callers can pay their bills/fees/contributions by phone 24/7, in a PCI compliant environment.
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Today's Tip of the Day - Manual Workforce Management

Read today's tip or listen to it on podcast.

Published: Wednesday, January 13, 2021

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2021 Buyers Guide Automated Call Distributors

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 

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