Miami, FL, USA, Dec 3, 2019 -- Datatel Communications Inc., a provider in IVR Payments is pleased to announce that Allegiance Merchant Services has joined Datatel’s Platinum Partner Program. As a Platinum Partner, Allegiance will receive a number of benefits that will enable it to better serve merchants across multiple verticals.
Through this partnership, Allegiance will bring Datatel’s solutions - including DatatelPay-By-Phone xPress and DatatelPay-By-Phone PRO - to its business and healthcare customers.
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"Our commitment is to provide customers ways to grow their businesses through best-of-breed financial technology solutions. The Datatel IVR Payments platform adds a point-of-difference for Allegiance that will help to ensure PCI compliance for our customers and while lowering their operating costs. We are delighted to join the Platinum Partner Program and look forward to deepening the relationship with Datatel," said Allegiance President Scott McFarland.
"Allegiance understands the ever-changing payment market which requires merchants to be better prepared to offer multi-channel payment options to their customers and focus on card holder security and we’re thrilled to welcome them as a Datatel Platinum Partner" said Barnard Crespi Co-CEO at Datatel.
Posted by Veronica Silva Cusi, news correspondent
Datatel helps Call Centers with the difficult task of meeting PCI compliance requirements, by providing a PCI Ready, Hosted IVR Credit Card Payment Gateway. Your callers can pay their bills/fees/contributions by phone 24/7, in a PCI compliant environment.
Published: Wednesday, December 4, 2019
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Virtual Phone Numbers (DID) and Business VoIP Phone Service
Whether a customer is running a Call Center business, an IVR system to take phone orders or a voice mail service bureau, he still needs inbound lines and access numbers (DIDs). These lines and DIDs give customers the ability to call in and use the service. Traditionally, these lines and DIDs were obtained through the local telephone company (i.e. Verizon, AT&T or Time Warner) and a company could only purchase numbers with area codes in the region the system resided. With VoIP, this has changed.
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IVR Edge is a high performance, robust and scalable ivr system that works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1’s per setup with voice recording and CDR functionality. Integration with leading text to speech (TTS) and speech recognition ASR engines add to the flexibility and functionality.