News : Debit Order Fraud - Special Assignment Exposes Scam Firms
Cape Town, South Africa, Nov 13, 2015 -- Unscrupulous companies operating in the call centre space might just be helping themselves to your hard earned cash without you even noticing.
But viewers are in for a shock on Sunday evening when Special Assignment exposes some of the companies involved in the debit order scam deducting anything from R47 to R349 from unsuspecting consumers.
SABC specialist producer Lindile Mpanza told Fin24 that Durban seems to be the hot spot for dubious companies operating in the call centre space. "From all the people I interviewed in my story - this includes affected consumers and some experts on the issue - nobody really knew why Durban is at the epicentre of this type of fraud."
Walter Volker, CEO of Payments Association of SA (PASA) and author of Essential Guide to Payments, told Fin24 these are mainly small call centre operators, who phone consumers up with promises of all kinds of products, but with the sole aim to obtain banking details.
"They normally don't meet all the criteria of a legitimate voice mandate as required by the PASA clearing rules."
One such company involved in alleged unauthorised debit orders is Hemisphere Lift which is owned by SGK Investments, according to Special Assignment who tracked down the directors.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - What Does Your Business Need?
Published: Wednesday, November 18, 2015
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication ...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Marketing Call Center|
Marketing Call Center is certified in ISO 9001: 2008 and operates offshore in the field of telemarketing and customer relationship management.