News : Debitsuccess Secures Five CRM Contact Centre Awards
Auckland, New Zeland, Oct 7, 2019 -- Building on its ongoing achievements as a full-service billing provider in Australasia, Debitsuccess has been recognised for its customer service excellence at the 2019 CRM/ CCINZ Awards.
The CRM/ CCINZ Awards have been designed to recognise the best contact service professionals and businesses in New Zealand.
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Presented on 20th September, Debitsuccess, through the Transactions Services Group, received five awards in what was a glittering, fun-filled night with over 700 guests in attendance:
• Outbound Awards: Diamond Award - 1st Place for Outbound Business to Consumer Calling in New Zealand
• Industry Sector Awards: Collections
• Favourite CSR: Cecilia Pedersen, Transaction Services Group
• Voted by the CRM Consulting Judges: Caytlyn Foley, Transaction Services Group
• Supreme Awards: Silver Award - thirrd Place for Customer Service in NZ (Contact Centre with over 50 seats)
Welcoming the acclaim, Larry Biddle, Debitsuccess Operations Manager, advised "these awards demonstrate Debitsucccess’ continued passion and dedication to do more for its customers."
Posted by Veronica Silva Cusi, news correspondent
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Debitsuccess is part of the Transaction Services Group with businesses in Australia, New Zealand and the United Kingdom providing payment solutions for the subscription economy. As Australasia's largest and only full service payment provider, Debitsuccess offers an end to end outsourced solution for the management of recurring payments in industries such as Insurance, Education, Online Services, Health and Fitness, and Retail to name a few. Our Contact Centre offers full customer service and credit management processes associated with the management of the payment relationships for over 3000 businesses.
Published: Tuesday, October 8, 2019
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