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News : Dedicated Call Centre to Track Private Taxis via GPS?
Mumbai, India, April 23, 2015 -- The Transport Commission proposed a dedicated call centre to track pre-paid taxi aggregators via GPS with transport officials, asking all private taxi companies to get the device fixed which would be jointly monitored by the police and them.
The idea came about as even in cases where GPS was fitted, it was monitored only by the respective cab company which was of no help to the police when a passenger, especially a woman, was in distress. "The idea is to bring those who have a GPS system under the government’s purview and force those who do not have any GPS to install it," said an official.
Operators like Ola and TaxiForSure do not have GPS at all, while Uber, which had come under the scanner after a woman was raped in one of its cabs, has said it has begun the process. "These companies specifically are completely application-based i.e. the driver and the passenger are the ones who are negotiating and talking hence, there is no one monitoring the situation. That is the reason that the companies have been asked to fix
GPS in their taxis so that if a person who hired them goes missing or sends out a distress call or message to their loved one, he/she can be physically tracked when the time comes," the official added.
While private taxi companies seem hesitant about complying, the Transport Commission has put its foot down and asked service providers to reply with a concrete plan as to how they are going to go about it on April 28. Meanwhile, Uber has summoned its communication expert from Delhi on April 28 and 29 to brief the media about its version after these meetings.
Posted by Veronica Silva Cusi, news correspondent
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