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News : Defence Ministry Launches Helpline for Social Support Centres, NGOs

#contactcenterworld

Warsaw, Poland, Nov 5, 2020 -- Poland's defence minister announced the launch of a 24-hour helpline for social aid centres and NGOs which need support from the armed forces during the coronavirus pandemic.

"Starting today, we are launching a 24/7 helpline for social aid centres and NGOs," Mariusz Blaszczak announced on Twitter on Thursday. "By calling 800 100 115, people and institutions will be able to notify the Armed Forces about the type of support they need. Applications for assistance can be submitted around the clock with the aid of the 'WOT support platform'."

The helpline is staffed by soldiers of the Territorial Defence Force (WOT). WOT spokesman Colonel Marek Pietrzak said the helpline was intended as an assistance tool, to be used in instances when it was not possible to apply for help through other channels, including through the 'WOT support platform' internet application or through traditional forms of communication.


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Pietrzak said the applications submitted so far were mainly about the transport and distribution of food for the most needy, the delivery of protective materials and disinfectants, the purchase and delivery of drugs, personnel support for social aid and medical centres and the construction of field emergency rooms.

The helpline is the latest activity undertaken by the WOT to help stem the spread of the SARS-CoV-2 virus. Within the framework of the "Permanent resistance" operation, WOT troops have been supporting medical staff, sanitary services and local governments. They conduct swab tests, help the sick in isolation units, help in social care homes and assist the police in monitoring adherence to restrictions of people in quarantine.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.thefirstnews.com


About ContactCenterWorld:
Company Logo# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
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