Portland, OR, US, Aug 7, 2019 -- CompanionLink Software has launched DejaOffice PC CRM, a full featured Contact Manager that runs on your Windows PC. The PC CRM will synchronize to CompanionLink’s DejaOffice App for iPhone and Android.
"When a customer calls, you want to look them up, see your past notes, your future appointments and talk to them all at the same time," says Wayland Bruns, CTO at DejaOffice. "With DejaOffice PC CRM, you can do this faster than it takes to open your Chrome browser. Our local database is responsive and easy to use, portable and expandable. We offer encrypted database and automatic backups to ensure that your data is secure and not shared with cloud-based systems that profit by marketing to your customers."
Posted by Veronica Silva Cusi, news correspondent
DejaOffice is created by CompanionLink® Software, Inc. a pioneering developer of data sync solutions for mobile phones. CompanionLink has released DejaOffice® CRM for Android™, iPhone®, iPad®, and Windows®. CompanionLink also white-labels their software, supporting branded PC and Mobile Apps that synchronize Calendar, Contacts, and Tasks from Outlook to Web. Founded in 1987 CompanionLink has helped mobilize information across devices, computers, applications, and web-based services.
Published: Friday, August 9, 2019
Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
|2.)||Lieber & Associates|
Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring