News : Delhi Discom Offers Toll-free 24x7 Helpline
New Delhi, July 23, 2014 -- Citizens living in south and west Delhi can now register complaints about power-related emergency cases and faulty streetlights in their areas through a new round-the-clock toll-free helpline launched by a discom here.
BSES Rajdhani Power Limited (BRPL), said that it has launched the dedicated number -- 1800-10-39707 -- in order to promptly address emergency (fire and shock) and streetlight complaints in these areas.
According to a BSES spokesperson, this dedicated number is over and above the existing option of registering emergency and streetlights complaints on BRPL 24 x 7 helpline number 399-99-707.
BSES Rajdhani Power Limited (BRPL) supplies electricity in south and West Delhi areas.
"Besides the emergency (fire and shock) complaints, a consumer can also register streetlight complaints, including the complaints of streetlights remaining switched-on during the day," he said. BSES discoms are committed to provide reliable power supply to their over 34 lakh customers. In case of 'No Supply' issue, consumers can reach BSES discoms in multiple ways, including helplines, IVRS and SMS, he said.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Voice Mail Timeout!
More Editorial From BSES
Published: Friday, July 25, 2014
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication ...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.