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News : Delhi Police Issues 16 Helpline Numbers to Verify Reports of Violence

#contactcenterworld

New Delhi, India, March 2, 2020 -- The Delhi Police issued 16 helpline numbers for residents of different parts in the national capital to verify any report or rumour of violence in the city.

In a statement, the Delhi Police said, "Unsubstantiated reports of tense situation in Delhi are being mischievously circulated on social media and messaging Apps. It is to reiterate that such reports are being circulated to spread rumours and create panic amongst public. People are advised not to pay attention to such rumours.""Delhi Police is closely monitoring the social media accounts spreading fake news or rumours. Strict legal action will be taken against those who are found involved in spreading rumours. People are asked to verify such reports from Delhi Police on the following phone numbers." the police said and shared the numbers in a photograph.

The Delhi Police then listed as many as 16 helpline numbers for different regions in the national capital.

The police also said, "If they come across any such hate material, they may complain at Cyber Helpline No.-155260 or www.cybercrime.gov.in. Apart from the above, information about such rumours can also be shared on ERSS-122."Delhi was on the edge once again after rumours of communal tension and attacks spread on Sunday evening.

This comes in the aftermath of the violence that erupted in North-East Delhi last week, in which at least 47 people were killed and around 200 sustained injuries.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.bignewsnetwork.com


About Delhi Police:
Company LogoThe Delhi Police, is the main law and order agency for the National Capital Territory of Delhi (NCT). It does not have jurisdiction over the adjoining areas of the National Capital Region.
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Today's Tip of the Day - Call-backs

Read today's tip or listen to it on podcast.

Published: Tuesday, March 3, 2020

Printer Friendly Version Printer friendly version

2023 Buyers Guide Call Routing Optimization

 
1.) 
Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.

2.) 
Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.

3.) 
OpsTel Services

SPEED
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
 

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