News : Derby Call Centre Creates 50 Jobs
Derby, England, March 22, 2017 -- Derby-based call centre Webhelp will be creating 50 new jobs, after signing a deal with the Co-op.
Having secured a deal with the Co-op Group Facilities Team, Webhelp will act as its national operations centre. The new service will focus on a combination of voice, webchat and email customer communication.
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Anton Manley, COO of Webhelp UK, said: "We are delighted to have been awarded this new piece of business by Co-op Group Facilities Management Team.
A spokesperson for the Co-op Group Facilities Management team, said: "Webhelp’s innovative approach to customer experience and flexibility in offering new solutions is what makes them the perfect partner for the Co-op Group Facilities Management Team and will ensure we take the next step to delivering great service for our colleagues and customers alike."
Posted by Veronica Silva Cusi, news correspondent
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Webhelp is a Paris-based international customer relationship management group.
Published: Thursday, March 23, 2017