News : Derby OAP ‘Waited Almost an Hour' for Police to Answer 101 Call
Derbyshire, UK, Feb 4, 2016 -- A pensioner has slammed Derbyshire police's 101 non-emergency number as "being in the Dark Ages" after he was left holding on for almost an hour to try to report an incident.
Peter Jordan said he tried to call the force after seeing someone throw a car registration plate out of a moving vehicle in Stenson Road, Derby.
The 67-year-old said when he first dialled 101 he gave up after holding for 20 minutes.
The following day he called the number again and patiently waited for 53 minutes but again gave up.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - 5 More Ways To Start Motivating Agents Today!
More Editorial From Derbyshire Constabulary
About Derbyshire Constabulary:
Derbyshire Constabulary is the territorial police force responsible for policing the county of Derbyshire, England. The force covers an area of over 1,000 square miles with a population of just under one million.
Published: Friday, February 5, 2016
Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - m...
inContact, Inc. provides on-demand customer contact center platforms to approximately 650 contact centers across the globe. With its roots in telecommunications and network infrastructure, inContact i...
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. As the first organization in the industry to leverage SaaS and the benefits of web-based communication ...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...