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News : Desjardins's New Call Centre Will Create 350 Jobs Next Summer
TROIS-RIVIÈRES, QC, Oct. 16, 2013 -- Desjardins Group has broken ground for a new call centre in Trois-Rivières. The new building will be located at the corner of rue Des Récollets and rue Bellefeuille and will eventually accommodate 350 employees. Its doors are slated to open in the summer of 2014.
"We're really pleased that Trois-Rivières was selected as the location for our third call centre, and we're particularly happy that it will result in the creation of 350 quality jobs. It's a real source of pride for us to contribute to the economic strength of the region," says Roger Tessier, vice-president of AccèsD.
Adding a third call centre to the existing two in Montreal and Granby gives caisse members even better access to their financial institutions, especially outside regular business hours.
Call centre personnel in Trois-Rivières, like their colleagues in Montreal and Granby, will handle calls from across the Desjardins caisse network in Quebec and Ontario.
The new call centre is another concrete step by Desjardins to create jobs in Quebec and to remain the most accessible financial institution in every region of the province.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
More Editorial From Desjardins
Desjardins: The largest cooperative financial group in Canada 888 points of service 2,599 ATMs More than 20 entities and business units offering a large range of financial and insurance services in Canada
Published: Friday, October 18, 2013