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News : Deutsche Telekom and RingCentral Expand Partnership to Launch ‘RingCentral X Powered by Telekom’

#contacfcenterworld

Bonn, Germany & Belmont, CA, USA, Feb, 2022 -- Deutsche Telekom and its partner RingCentral, Inc. (NYSE: RNG), a provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions announced an expansion of their partnership to offer customers ‘RingCentral X powered by Telekom,’ an end-to-end communications and collaboration solution. RingCentral X powered by Telekom includes RingCentral Message Video Phone (MVP(R)) and will be available at the end of Q1’22 to all Deutsche Telekom business customers in Germany. RingCentral X powered by Telekom brings together RingCentral’s team messaging, video meetings, and a cloud phone system on a single platform for customers of all sizes, enabling them to work from everywhere.

"People are not only working in the office, but also in the home office or on the move and across different devices. RingCentral X powered by Telekom combines these communication needs in a single solution. This gives them the tools they need to succeed in a rapidly changing work environment," said Claudia Buhne, head of Business Communication and Collaboration at Telekom Deutschland GmbH, "It also makes businesses more resilient."

"We are excited to bring a modern cloud-based solution to customers in Germany in partnership with Deutsche Telekom – a company with high-quality standards in access and service," said Marco Meier, vice president, sales, DACH, at RingCentral. "This is yet another step in our journey to helping organizations migrate to the cloud so they can work efficiently from anywhere. Deutsche Telekom’s state of the art networks combined with our cloud-first communications platform, we are able to transform and enhance the way people work."

Additionally, in order to ensure that RingCentral meets the stringent security requirements of German customers, the company has received the C5 test certificate (Cloud Computing Compliance Criteria Catalogue) from the German Federal Office for Information Security (BSI), which is a critical requirement for all government institutions.

#contacfcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About RingCentral, Inc.:
Company LogoRingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
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About Deutsche Telekom:
Company LogoDeutsche Telekom AG is a German telecommunications company headquartered in Bonn, North Rhine-Westphalia, Germany. Deutsche Telekom was formed in 1996 as the former state-owned monopoly Deutsche Bundespost was privatized.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Share the Experience

Read today's tip or listen to it on podcast.

Published: Tuesday, February 22, 2022

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2023 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

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