Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

Eric Sherman
VP Business Development
17
Richard Kimber
CEO and Founder
36
Kseniia Kasimova
Chief Marketing Officer
2
Sheela Tanggaraju
Assistant General Manager
349
Samara Johansson
Marketing Manager
16

News : Dhanbad Starts Helpline for Vaccine Recipients

#contactcenterworld

Dhanbad, India, April 9, 2021 -- The district health committee has launched a helpline number for Covid-19 vaccine beneficiaries developing adverse reactions following the immunisation.

The After Event Following Immunization (AEFI) cases can call 9608264821 if they are suffering from side effects like itching, headache, abdominal pain, body ache or fever and other complications.

Dr Vikas Rana, District Reproductive and Child Health Officer, told The Telegraph Online: "We were not receiving district level feedbacks with regard to effects of covid vaccination and thus launched the helpline number to get feed backs and ensure necessary intervention to manage any side effect or complication for which proper arrangement are in place at different hospitals of the district including, Sadar Hospitals."

The minor side effects of Covishield site tenderness, injection site pain, headache, fatigue, myalgia, malaise, pyrexia, chills, arthralgia and nausea etc. Similarly, for Covaxin, minor side effects include injection site pain and swelling, headache, fatigue, fever, body ache, abdominal pain, nausea and vomiting, giddiness, tremor, sweating, cold and cough.

"We are getting unverified news about side effects of Covid vaccination which sometimes creates confusion among other people who have yet not taken the vaccine," said Rana.

"Our aim by launching the helpline number is to get the feedback and provide support to vaccinated people to manage his complication and at same time preventing the confusion among others," said Rana and added, within an hour of launching the helpline at around 10pm he has received over six calls.

Around 1,613 were vaccinated on Thursday at 10 centers across the district including 468 at Sadar Hospital, Dhanbad, 213 at CHC Jharia; 99 at CHC Tundi; 131 at CHC Baliapur; 182 at CHC Baghmara; 131 at CHC Govindpur; 100 at CHC Topchanchi; 167 at CHC Nirsa; 92 at Central Hospital of BCCL and 30 at Sahid Nirmal Memorial Medical College and Hospital.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.telegraphindia.com


About ContactCenterWorld:
Company LogoContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
Company RSS Feed   Company Facebook   Company Instagram   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Keep Your Options Open

Read today's tip or listen to it on podcast.

Published: Monday, April 12, 2021

Printer Friendly Version Printer friendly version

2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
PH: 1-720-362-5005
 

New 2021 Membership

About us - in 60 seconds!

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed = True
session blnCompletedAwardInterestPopup = False
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =