Dhanbad, India, April 9, 2021 -- The district health committee has launched a helpline number for Covid-19 vaccine beneficiaries developing adverse reactions following the immunisation.
The After Event Following Immunization (AEFI) cases can call 9608264821 if they are suffering from side effects like itching, headache, abdominal pain, body ache or fever and other complications.
Dr Vikas Rana, District Reproductive and Child Health Officer, told The Telegraph Online: "We were not receiving district level feedbacks with regard to effects of covid vaccination and thus launched the helpline number to get feed backs and ensure necessary intervention to manage any side effect or complication for which proper arrangement are in place at different hospitals of the district including, Sadar Hospitals."
The minor side effects of Covishield site tenderness, injection site pain, headache, fatigue, myalgia, malaise, pyrexia, chills, arthralgia and nausea etc. Similarly, for Covaxin, minor side effects include injection site pain and swelling, headache, fatigue, fever, body ache, abdominal pain, nausea and vomiting, giddiness, tremor, sweating, cold and cough.
"We are getting unverified news about side effects of Covid vaccination which sometimes creates confusion among other people who have yet not taken the vaccine," said Rana.
"Our aim by launching the helpline number is to get the feedback and provide support to vaccinated people to manage his complication and at same time preventing the confusion among others," said Rana and added, within an hour of launching the helpline at around 10pm he has received over six calls.
Around 1,613 were vaccinated on Thursday at 10 centers across the district including 468 at Sadar Hospital, Dhanbad, 213 at CHC Jharia; 99 at CHC Tundi; 131 at CHC Baliapur; 182 at CHC Baghmara; 131 at CHC Govindpur; 100 at CHC Topchanchi; 167 at CHC Nirsa; 92 at Central Hospital of BCCL and 30 at Sahid Nirmal Memorial Medical College and Hospital.
Posted by Veronica Silva Cusi, news correspondent
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
Published: Monday, April 12, 2021
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
|2.)||Teckinfo Solutions Pvt. Ltd.|
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...