Chennai, India, Dec, 2018 -- A national toll-free helpline for survivors of domestic violence and sexual harassment, ‘Dhwani’, was launched by the International Foundation for Crime Prevention and Victim Care (PCVC), offering specialised support.
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The hotline, which is being run by volunteers and staff of PCVC based in Chennai and supported by Verizon, will provide crisis intervention services to women facing domestic and other forms of inter-personal violence and sexual harassment. Trained counsellors will be responding to crisis calls and provide phone counselling, safety planning as well as legal and medical referrals.
"We hope that every call we attend is an opportunity to support people to help them break out of the cycle of violence and stand by them in their journey of change," said Prasanna Gettu, managing trustee of PCVC.
The helpline will function at 044-43111143 and 1800 102 7282.
Posted by Veronica Silva Cusi, news correspondent
Published: Tuesday, December 11, 2018
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Combining unmatched experience and specialised skills across more than 40 industries and business functions, Abacus works at the intersection of business and technology to help organisations meet their key priorities and create sustainable value for their stakeholders. Headquartered in the United Kingdom and offices in the United Arab Emirates, the Kingdom of Saudi Arabia, Pakistan and Egypt, Abacus has more than 800 global customers and over 2800 customer-focused employees working in 30+ countries.
We offer the following services:
Business Process Outsourcing
Customer Experience and Customer Relationship Management
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AI & Robotic Process Automation
Alvaria CXP empowers enterprises to deploy contact center & customer self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). Deploy on-premise or in the cloud.
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