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News : DialAmerica and SurchX Partner to Improve Merchant Margins

#contactcenterworld, @dialamerica

Phoenix, AZ, USA, Oct 28, 2019 -- SurchX, a surcharging solution for card-not-present merchants, and DialAmerica, are pleased to announce a partnership to introduce DialAmerica’s call center brands to the SurchX SaaS integration. SurchX works with many current platforms to calculate the surcharging fees associated with a customer’s credit card in real time. The partnership will empower DialAmerica’s merchants to implement a fully compliant transaction fee for purchases made with a credit card.

"Our case studies have already proven the value of SurchX to call centers, and we’re delighted to have a partner like DialAmerica working with us," said Robert Maynard, SurchX founder.

#contactcenterworld, @dialamerica


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2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.pr.com


About DialAmerica Marketing Inc:
Company LogoDialAmerica, headquartered in Mahwah, New Jersey is one of the nation's privately owned telesolutions companies. We've been around since 1957. Our 5,000 employees work on behalf of our clients every day. We are passionate about what we do Many of us started out working the phones and we love being on the front line. Every customer is different - it's something we've learned, respect, and thrive on. In today's market there is no room for error.
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Today's Tip of the Day - Customers Wary Of Fraud Calls

Read today's tip or listen to it on podcast.

Published: Wednesday, October 30, 2019

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