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News : Dialogic Announces Software Subscription Plans

#contactcenterworld, @dialogic

Parsippany, NJ, USA, Oct 12, 2016 -- Dialogic, a cloud-optimized applications and infrastructure solutions provider for service providers, enterprises, and developers, announced that a select number of the company’s cloud-enabled software products are now additionally available on a software subscription basis. Software subscriptions are expected to align with growing customer needs and help fuel new business opportunities as different kinds of cloud adoption continues to accelerate.

The new software subscription plans represent an alternative to existing software licensing and maintenance agreements, which remain available. Together, these options give customers an opportunity to choose between licensing and subscription terms, whichever best fits their business requirements. 

Ring2 Dashboards & Wallboards Free Trial

"Dialogic shares our commitment to bringing innovative solutions to market that enable individuals and teams to create, collaborate, and be productive in ways never before imagined," said Mukesh Sundaram, AVP, Engineering Operations, BroadSoft. "We are delighted to work with Dialogic on this important tool."

"Our customers are not all at the same stages of cloud adoption and are demanding more flexibility on how they consume our industry-leading software media server and media management solutions," said Jim Machi, SVP of Product Management and Marketing at Dialogic. "We envision that Dialogic software subscription plans will be an excellent fit for our customers looking to leverage our software technologies in new services, such as their Communication as a Service offerings."

#contactcenterworld, @dialogic

Posted by Veronica Silva Cusi, news correspondent
Source: Dialogic


About Dialogic:
Company LogoDialogic is a provider of technologies based on open standards such as host media processing and other multimedia products that enable its customers and partners to deliver mobile, video, IP, and TDM solutions for Network Service Providers and Enterprise Communication Networks.
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Today's Tip of the Day - 5 Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Friday, October 14, 2016

Printer Friendly Version Printer friendly version

2020 Buyers Guide Speech Technology

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Daisee

Daisee
Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better.

Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-...
(read more)
PH: +61404697151

3.) 
Voci Technologies Incorporated

V-Blaze Speech to Text
Our GPU-accelerated, AI-based technology enables you to deliver greater insights to the contact center by transcribing audio into analyzable text.

- Transcribe large volumes of recorded audio quickly
- Integrate transcripts with your analytics or business intelligence platform
- Reduce your hardware footprint and minimize total cost of ownership
PH: 412-621-9310

4.) 
Voxjar

Voxjar
Voxjar is your one-stop-shop for driving better phone calls with your customers. We're a modern Conversation Analytics and Call Coaching Platform.

- Custom Charts and Dashboards give you the freedom to analyze calls from the highest level down to the details of each conversation.

- AI-Powered Speech Analytics transcribes, searches, and analyzes your reps' phone conversations, at scale.

- Quality Assurance and Call Coaching tools let you evaluate and improve agent performance with a human touch.

- Long term recording storage for historical analysis


All of these together provide the holistic, easy-to-use software that you need to manage a modern call team and create better con...
(read more)
 

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