Parsippany, NJ, USA, Sept, 2018 -- Dialogic, a cloud-optimized applications and infrastructure solutions provider for service providers, enterprises, and developers, Incipio a startup facilitator and accelerator in the communication technology, software, and service industry, and HOT TELECOM, a telecom consulting company providing advisory services to the international telecom community, announced their collaboration with the ESBN Youth & Women Entrepreneurship Taskforce, which promotes business leapfrogging and economic growth of young and women entrepreneurs from United Nations' ESCAP (Economic and Social Committee for Asia and the Pacific) Member States by establishing and expanding entrepreneurial ecosystems. This in line with the 2030 Sustainable Agenda and associated Sustainable Development Goals as the overarching value system of ESBN.
One of the most underserved markets in the Asia Pacific region is that comprising micro and small businesses, which, according to the UN, represent 99% of all firms and 50% of the region’s GDP output. Dialogic, Incipio, and HOT TELECOM are collaborating with the ESBN Youth and Women Entrepreneurship taskforce to deliver a sustainable business solution tailored to this market.
Project KYSS – Kickstart Your Startup and SME Success Story – offers the Dialogic BUZZ™ Unified Communications (UC) Platform using commercial models and technology that allow service providers to address the proper connectivity and sophisticated real-time communications tools needed by entrepreneurs to fuel their growth.
Dialogic BUZZ is an instant message (IM)-centric UC platform that covers the collaboration requirements for audio, video calling, and conferencing and allows full mobility via mobile, desktop, and web clients, all critical for startups in an early stage.
"I am very proud that Dialogic, through this project, is actively contributing to the UN 2030 Sustainable Agenda and associated Sustainable Development Goals to help promote economic growth in the Asia Pacific region," said Bill Crank, President and CEO of Dialogic. "To date, the pricing models and technology offered by UC providers were not tailored for small business. Dialogic BUZZ changes that. With a phased offering, businesses can add the services they need when they need them, while the financial interests of service providers are still preserved."
"I personally understand the challenges startups face accessing the right tools at an early stage," said Miguel Lopes, VP of Product Line Management at Dialogic. "I am incredibly excited that Dialogic is part of this initiative that will undoubtedly benefit small and medium businesses while creating a new opportunity for service providers. Real-time communications and collaboration are essential for any organization to thrive and grow."
"We’re delighted to collaborate with Dialogic, Incipio, and HOT TELECOM on Project KYSS as a way to help micro and small businesses in the region succeed by enabling access and affordable options to UC platforms that previously were inaccessible to them," said Pedro Eloy, Chairman of ESBN Youth and Women Entrepreneurship taskforce. "Programs like this are pivotal to provide startups and small/medium sized businesses access to a variety of present and upcoming technology-based tools needed to thrive in today’s digital society."
"Service providers who take advantage of this program will reap many benefits," added Isabelle Paradis, President, HOT TELECOM. "Not only will they have exciting services to address a new growing target market at minimal risk, but they will also have the power of our marketing services behind them. HOT TELECOM will not only promote the solution to the industry through articles, interviews, and market insight piece, but also provide startup insight and knowledge."
Posted by Veronica Silva Cusi, news correspondent
Dialogic is a provider of technologies based on open standards such as host media processing and other multimedia products that enable its customers and partners to deliver mobile, video, IP, and TDM solutions for Network Service Providers and Enterprise Communication Networks.
Published: Saturday, September 15, 2018
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
|2.)||Teckinfo Solutions Pvt. Ltd.|
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.
Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...