News : DialogTech Announces New Team of Data Scientists
Chicago, IL, USA, Sept 26, 2017 –DialogTech, a provider of actionable marketing analytics for phone calls, announced the addition of a new team of data scientists to help businesses that value phone calls unlock the full power of artificial intelligence to drive growth. The team, whose members hold PhDs and advanced degrees in computer science and linguistics, will help DialogTech customers use AI to optimize marketing, sales and operations performance, leveraging insights from billions of customer calls tracked by the DialogTech voice management platform to generate better qualified callers and deliver the right experiences to convert them to customers.
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The addition of the data science team enables DialogTech to offer businesses a combination of AI and machine-learning technology.
"DialogTech has assembled some of the brightest minds in data science to help our customers realize the full benefits of AI," said Leon Chism, CTO at DialogTech. "The potential for AI to improve how businesses acquire customers over the phone is enormous, but first you need a call analytics solution with the right data, technology and people to make it happen — and only DialogTech has all three."
Posted by Veronica Silva Cusi, news correspondent
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DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech's platform solves one of the most pressing challenges in today's mobile-first world by eliminating the black hole inbound calls create in understanding true marketing performance.
Published: Friday, September 29, 2017
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