News : DialogTech Announces New Team of Data Scientists
Chicago, IL, USA, Sept 26, 2017 –DialogTech, a provider of actionable marketing analytics for phone calls, announced the addition of a new team of data scientists to help businesses that value phone calls unlock the full power of artificial intelligence to drive growth. The team, whose members hold PhDs and advanced degrees in computer science and linguistics, will help DialogTech customers use AI to optimize marketing, sales and operations performance, leveraging insights from billions of customer calls tracked by the DialogTech voice management platform to generate better qualified callers and deliver the right experiences to convert them to customers.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
The addition of the data science team enables DialogTech to offer businesses a combination of AI and machine-learning technology.
"DialogTech has assembled some of the brightest minds in data science to help our customers realize the full benefits of AI," said Leon Chism, CTO at DialogTech. "The potential for AI to improve how businesses acquire customers over the phone is enormous, but first you need a call analytics solution with the right data, technology and people to make it happen — and only DialogTech has all three."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Do You Divert Calls Between Offices?
More Editorial From DialogTech
DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech's platform solves one of the most pressing challenges in today's mobile-first world by eliminating the black hole inbound calls create in understanding true marketing performance.
Published: Friday, September 29, 2017
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transf...
eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact centers help clients deliver connected custom...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...