News : DialogTech Named Top Leader in G2 Crowd’s Grid for Call Tracking Software
Chicago, IL, USA, March, 2017 -- DialogTech announced that G2 Crowd, a business software review platform, has once again positioned DialogTech as a Leader in their latest call tracking software report. This is the fourth time G2 Crowd has released the report ranking the top call tracking providers and the fourth time DialogTech has been placed in the top tier.
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Nearly 250 marketing professionals from companies of all sizes and industries submitted reviews for DialogTech on G2 Crowd, with 92% of reviewers providing 4-star or 5-star ratings for the call attribution provider’s technology, value and customer service.
"Success in business is built upon partnerships between vendors and customers. Our customer-provided rankings reinforce our belief in voice as a marketing channel and our commitment to this critical component of the customer journey," said Irv Shapiro, CEO of DialogTech. "As consumers continue to engage with businesses over the phone, it is important that marketers can not only attribute advertising spend to these conversations and analyze customer experiences, but also provide each caller with a personalized, seamless customer journey. At DialogTech we are committed to providing our customers with the data and insights to do both, resulting in reduced marketing costs and improved sales."
#contactcenterworld, @DialogTech, @g2crowd
Posted by Veronica Silva Cusi, news correspondent
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DialogTech, the combination of Ifbyphone and Mongoose Metrics, provides the only platform for end-to-end call attribution and conversion essential for data-driven marketers. DialogTech's platform solves one of the most pressing challenges in today's mobile-first world by eliminating the black hole inbound calls create in understanding true marketing performance.
About G2 Crowd, Inc.:
G2 Crowd, the world’s leading business software review platform, leverages its 33,000-plus user reviews to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by more than $4.5 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research.
Published: Friday, March 17, 2017
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