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News : Dialpad Announces Dialpad for Good to Support Small Businesses, Underrepresented Founders and Nonprofit Organizations

#contactcenterworld, @dialpadHQ

San Francisco, CA, USA, Dec, 2021 -- Dialpad Inc., a provider in AI-powered communication and collaboration, introduced Dialpad for Good to help small businesses succeed. Dialpad for Good encompasses multiple resources, including Dialpad for Startups, Tech for Black Founders, and a new program dedicated to serving nonprofit organizations (NPO). The launch of Dialpad for Good broadens support of small businesses beyond technology startups and signifies the inclusion of more underrepresented founders. Furthermore, to increase awareness and build community, Dialpad for Good welcomes founders and employees to attend events led by the company's Equity, Balance, and Belonging team.

"Dialpad’s mission and my personal philosophy are one and the same: Do the right thing. By unifying our Dialpad for Startups, Tech for Black Founders, and NPO initiatives under one banner of Dialpad for Good, we aim to serve as a diversified support system for growing companies," said Craig Walker, CEO and founder of Dialpad. "It is incredible to see the financial impact Dialpad has made for these businesses over the past year and is even more humbling to help communities of innovative entrepreneurs. We are honored to play a small role in helping small businesses like Beycome, Evident, Dogdrop and ??CIVITAS — and so many others — succeed."

#contactcenterworld, @dialpadHQ
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INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Dialpad:
Company LogoDialpad is a cloud communications platform for talk, messaging, meetings and contact center in one beautiful app. Dialpad’s platform delivers AI across every employee and customer experience through real-time transcriptions, live agent coaching and sentiment analysis.
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Today's Tip of the Day - Check Your Automated Attendant Regularly

Read today's tip or listen to it on podcast.

Published: Wednesday, December 15, 2021

Printer Friendly Version Printer friendly version

2022 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)

2.) 
enthu.ai

We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

About us - in 60 seconds!

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Upcoming Events

The 17th Annual Best Practices and Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies! Read More...
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