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News : Dialpad Introduces TruCaaS to Business Communications With Launch of Dialpad Meetings for Single, Unified View

#contactcenterworld, @dialpadHQ

San Francisco, CA, USA, July 13, 2021 -- Dialpad Inc., a provider in AI-powered communication and collaboration, announced a truly unified approach to communications as a service. With the launch of Dialpad Meetings, the company is bringing its suite of products closer together across both business communications and customer engagement all on one unified, aesthetically cohesive platform with AI at its core.

With a TruCaaS solution delivered through a single pane of glass with an intuitive interface, Dialpad helps customers simplify business collaboration and avoid the growing phenomenon of "app overload."

"At Dialpad, we believe when the right people come together anything is possible, and we want our brand to reflect this spirit of connection, collaboration and productivity in this new work-from-anywhere world," said Craig Walker, CEO of Dialpad. "With today’s announcements, we are resetting expectations for communication experiences by building a business communication platform that is more beautiful, accessible, easy to deploy and easy to use — to help businesses of any size start, grow and scale."

"Work Beautifully is the big-picture concept that the Dialpad brand and products aspire to. Not only do our talk, messaging, meetings and contact center products work beautifully, they enable others to work beautifully and collaboratively together," said Morgan Norman, Chief Marketing Officer, Dialpad. "This bold, new visual identity honors Dialpad’s ground-breaking story, its history of innovation in communications, and is deeply rooted in the company’s core values: do the right thing, every voice matters, and experience first."

"Work Beautifully means simplicity and ease. Dialpad even takes notes and transcribes calls for us. It’s that flow state where work doesn’t feel like work anymore," said Chad Pierce, Head of Building Technology, WeWork. "Dialpad makes it easy for our teams to stay close, wherever work finds them and frees our teams to collaborate from anywhere on the planet."

#contactcenterworld, @dialpadHQ

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Dialpad:
Company LogoDialpad is a cloud communications platform for talk, messaging, meetings and contact center in one beautiful app. Dialpad’s platform delivers AI across every employee and customer experience through real-time transcriptions, live agent coaching and sentiment analysis.
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Today's Tip of the Day - Keep Cost In Perspective

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Published: Friday, July 16, 2021

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