San Francisco, CA, USA, Oct, 2019 -- Dialpad, a cloud-native business communications platform powered by Voice Intelligence (ViTM), announced it has been recognized as a leader in the 2019 G2 Fall VoIP Momentum Report, which rates products based on reviews gathered from the G2 user community, as well as data aggregated from online sources and social networks.
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The Momentum Grid for VoIP is based on scores calculated measuring "Satisfaction," based on real customer reviews on G2, and "Momentum," based on social, web, employee, and review growth. All ratings are unbiased and reviewed manually. The quarterly report provides benchmarks for product comparison and market trend analysis for people to use as they evaluate and select business software products is one of our most important goals. Software buyers can compare products in the VoIP category to streamline the buying process and quickly identify trending products.
G2 allows visitors to leave real-time reviews to help companies objectively assess what is best for their business. The rankings for Dialpad indicate that Dialpad ranks highly for both customer satisfaction and momentum, with high scores across all categories. Dialpad also scored the highest in momentum across all competitors ranked.
Posted by Veronica Silva Cusi, news correspondent
Dialpad is a cloud communications platform for talk, messaging, meetings and contact center in one beautiful app. Dialpad’s platform delivers AI across every employee and customer experience through real-time transcriptions, live agent coaching and sentiment analysis.
Published: Friday, October 4, 2019
Making sure agents can work remotely isn’t a problem with Branches. The system shows accurate information, real-time. No fear of missing out on important updates anymore.
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Centrical Business Continuity & Remote Work Solutions
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In response to the COVID-19 pandemic, Centrical, provider of the holistic, real-time employee engagement and performance management platform, offers contact centers ways to
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The times we’re in require an extra effort to communicate and keep everyone connected. With Centrical, you can create an ongoing stream of communica...
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Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.
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Learning & Development
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VADS Indonesia Remote Agent Solutions helps your company with various features that can make it easier for you and your company to stay productive, can be accessed anywhere because it uses cloud-based licenses so that it can help you and your business activities run smoothly.The features that keep your company activities running and productive.
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