#contactcenterworld, @vonage
Holmdel, NJ, USA, June 14, 2022 -- Vonage (Nasdaq: VG), a global provider in cloud communications helping businesses accelerate their digital transformation, announced that global financial app Revolut has selected the Vonage Contact Center (VCC) for Salesforce solution to improve communications with customers.
The Vonage partnership will provide Revolut agents with the ability to route calls to one another to successfully deal with any customer issues and customize dashboards with real-time performance data and analytics.
Revolut has chosen Vonage to drive customer engagement and create the best possible experience from anywhere.
Reggie Scales, Senior Vice President, Applications Group for Vonage, said, "We are pleased that Revolut has chosen Vonage to drive customer engagement and create the best possible experience from anywhere. With Vonage's Salesforce integration, the Revolut team has access to key customer data and insights, while benefiting from communications that are more meaningful, across any channel."
Matthew Acton Davis, Global Head of Sales at Revolut said, "We are delighted to bring Vonage's solutions to Revolut. Its flexible and scalable cloud communications solution will help us to provide a consistent and personalized customer experience."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
About Vonage:
Vonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate.
Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
Published: Thursday, June 16, 2022
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall