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News : Digital Banking and Payments Start-up Revolut Partners with Vonage

#contactcenterworld, @vonage

Holmdel, NJ, USA, June 14, 2022 -- Vonage (Nasdaq: VG), a global provider in cloud communications helping businesses accelerate their digital transformation, announced that global financial app Revolut has selected the Vonage Contact Center (VCC) for Salesforce solution to improve communications with customers.

The Vonage partnership will provide Revolut agents with the ability to route calls to one another to successfully deal with any customer issues and customize dashboards with real-time performance data and analytics.

Revolut has chosen Vonage to drive customer engagement and create the best possible experience from anywhere.

Reggie Scales, Senior Vice President, Applications Group for Vonage, said, "We are pleased that Revolut has chosen Vonage to drive customer engagement and create the best possible experience from anywhere. With Vonage's Salesforce integration, the Revolut team has access to key customer data and insights, while benefiting from communications that are more meaningful, across any channel."

Matthew Acton Davis, Global Head of Sales at Revolut said, "We are delighted to bring Vonage's solutions to Revolut. Its flexible and scalable cloud communications solution will help us to provide a consistent and personalized customer experience."

#contactcenterworld, @vonage

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Vonage:
Company LogoVonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
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Today's Tip of the Day - Keep Cost In Perspective

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Published: Thursday, June 16, 2022

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2024 Buyers Guide Surveys

 
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Pointel

Survey360
Pointel Survey360 is a closed-loop feedback solution designed for business users to create and manage surveys. It is equipped with the ability to capture and analyze data in real-time.

Survey360 provides a competitive edge that improves our customers' business strategy with actionable intelligence. In addition to the details in the surveys themselves, Survey360 enables users to generate interactive reports on demand even without the hassle of coding to interpret their customers' feedback and translate survey results into improvement recommendations.
 

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