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News : Digital Defense Announces New Partner Program for Managed Service Providers

#contactcenterworld, @digital_defense, @mrb_pr

San Antonio, Texas  August 4, 2020 -- Digital Defense, Inc., a provider in vulnerability and threat management solutions, announced a new Managed Service Provider (MSP) partner program that empowers partners to raise their brand profile, service offerings and proof of value to their clients in the new economics of cloud and on-premises security solutions.

By 2026, 77% of cybersecurity spending is expected to be for externally managed security services.* The Digital Defense MSP Partner Program, along with Digital Defense’s cloud-native SaaS platform, Frontline.Cloud, supports the growing trend of clients procuring Security-as-a-Service from MSPs and creates actionable opportunity for MSP, MSSP (managed security service providers) and MDR (managed detection and response) partners to capture their piece of this rapidly growing market.

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"MSPs need a strategic partner who truly understands their business – a partner that anticipates market transitions and provides them with actionable plays that create new opportunities to monetize security services and enable them to capture growth," said Bob Layton, chief revenue officer of Digital Defense. "This year has drastically reshaped how clients do business. Digital Defense is raising the operational maturity level of our partners to meet new market dynamics and deliver clear proof of value to their clients."

Proof of value is essential for MSPs who are under increasing pressure to prove their worth as clients reevaluate spending and adjust to new business models. "Most businesses are reevaluating what they pay for and why they pay for it with renewed vigor," said Joe LeBlanc, VP of channel sales of Digital Defense. "MSPs must be able to clearly and easily demonstrate the tremendous value they provide to each and every client relationship. Our solutions are created with that in mind."

"With the average cost of a data breach at $8M and the unrelenting onslaught of attacks, ongoing vulnerability management is a key component of a robust security program," said Paul Caiazzo, SVP of security and compliance at Avertium, a managed security and consulting provider. "The partnership with Digital Defense enables the Avertium Cybersecurity Centers of Excellence to deliver vulnerability management as a service efficiently and effectively as part of our extended detection and response service offering."

#contactcenterworld, @digital_defense, @mrb_pr


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Today's Tip of the Day - Do You Really Look After Your Best Customers?

Read today's tip or listen to it on podcast.

Published: Wednesday, August 5, 2020

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2020 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)
PH: 01442 458300
 

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