Digital Defense, by HelpSystems, a provider in vulnerability management and threat assessment solutions, announced that it has entered into a managed service provider (MSP) agreement with data security provider Private Protocol.
Headquartered in South Africa, with offices in the United Kingdom and Mauritius, Private Protocol offers data protection and IT security solutions that prevent data leakage and improve overall data security. The partnership will allow Private Protocol to expand its cybersecurity portfolio by offering and implementing Digital Defense’s Frontline vulnerability management and threat assessment solutions, taking the company from a data and access security solutions provider to a complete IT security company with an expanded security product line. Partnering with Private Protocol allows Digital Defense to further expand its international reach into the UK and South Africa regions, helping companies of all sizes better protect their data and IT infrastructure from cyberattacks.
"We’re excited to be a strategic partner of Private Protocol and assist in helping to expand their security offerings and deliver proof of value to their customers. This partnership also allows us to help more businesses in need of the fundamental building blocks of an effective cybersecurity program. A powerful, easy to use vulnerability management solution is key to raising the security maturity of any organization," said Mark Bell, managing director, Digital Defense.
"Vulnerability management is a key component to a strong cyber security program and our new partnership with Digital Defense will provide us with access to powerful vulnerability management and threat assessment solutions that will further assist organizations with their cyber security strategies," said Sean Glansbeek, CEO, Private Protocol. "We’re excited to be able to offer the Frontline.Cloud solution to our customers, and to benefit from both a partner and a solution that are easy to work with."
Published: Thursday, July 15, 2021
Accordia Solution CIS
Accordia Solution is an innovative developer of seamlessly integrated cost-effective omnichannel Contact Center Solutions specifically targeted at the micro, small and medium operations.Our core business model involves the development and marketing of IP Telephony and IP Contact Center Solutions. We also strive to develop customer interaction solutions which include contact center and customer relationship management (CRM) that enhances Customer Experience Of The Future (CEOTF) and optimizes agent productivity.
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Omnichannel contact center platform which can be deployed on-premise, private cloud or public cloud subscription. Our contact center provides all of the modern features expected in a full contact center solution. Includes voice, SMS, chat, email, and social media integration. Built-in integrations for all major CRM's (Plus a built-in CRM). Survey module and QA module are also available.
Contact Center is a powerful tool that you can add to your unified communications (UC) solution to ensure you've always got the right resources available to both customers and employees, no matter the communication channel they're using — voice, email, web, chat or social.
Contact Center’s enhanced call routing and workforce management tools can help increase employee productivity. And with the advanced reporting and forecasting tools, you’ll be able to properly staff your contact center and enhance your customer experience.
It has everything you need to deliver superior customer and employee experience.
Alvaria Cloud is the only enterprise cloud contact center solution that allows you to adopt best-of-breed Customer Experience (CX) and Workforce Engagement Management (WEM) applications modularly. Start with one or more applications and then add applications with ease when ready for additional capabilities, as your needs change. With the Alvaria Cloud Platform, you have the advantage of knowing that all provisioning, security, user management and other administrative tasks are already configured and in place.
Noble Contact Center
Noble offers a modern communications platform for optimizing all customer interaction. Put Noble’s unified platform to work for you — building performance and productivity, improving the quality and effectiveness of customer contacts, and reducing costs. With the critical software technologies that contact centres need most, our solutions provide seamless integration to existing corporate environments, reduce your learning curve and protect your technology investments.
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Arise is a pioneer of on-demand customer management business process outsourcing solutions, headquartered in Florida. Through the cloud-based Arise Platform, Fortune 50 and other companies connect to Service Partners who deliver authentic, loyalty-building interactions with their customers. Delivering radical flexibility to meet even extreme contact volume fluctuations, the award-winning Arise Platform is an innovative alternative to the traditional contact center.
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CCaaS, SIP Trunking, SD WAN, Interconnectivity
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From AI - WFO and everything in between!
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You can see the full list of features here:
Cloud contact centre technology with built in gamification tools, workforce optimiser, omni-channel, speech analytics, artificial intelligence, quality assurance, PCI-DSS payment platform, form builder and much more features. All seamlessly integrating with almost 100% of your inhouse applications & CRM systems - creating one powerful workflow platform. Increasing productivity, customer engagement, saving you cost. Available in opex model - pay per license per month. No binding contracts with NO cost for 24/7/365 support and full training with built in SLA.
Consilium AWS and Amazon Connect Offering
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