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News : Digital Defense Honored With 5-Star Rating in 2021 CRN® Partner Program Guide

#contactcenterworld, @digital_defense, @crn

San Antonio  April 6, 2021 -- Digital Defense, by HelpSystems, a provider in vulnerability management and threat assessment solutions, is being acknowledged by CRN(R), a brand of The Channel Company, in its 2021 Partner Program Guide. This annual guide is a list of the most distinguished partner programs from technology companies that provide products and services through the IT channel. The 5-Star rating is awarded to an elite group of companies that provide the most comprehensive lineup of incentives, training, services and benefits in their partner programs. This marks the third consecutive year that Digital Defense has received this honor.

Each year CRN develops its Partner Program Guide to provide the channel community with a detailed look at the partner programs offered by IT manufacturers, software developers, service companies, and distributors. Vendors are scored based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support and communication.

"Digital Defense has aligned with market shifts and partner feedback to develop a white label program that differentiates itself in the market. This agility has led to significant growth and partner satisfaction gains," said Mark Bell, managing director, Digital Defense, by HelpSystems. "We’re honored to once again be recognized by CRN as it further validates our ongoing efforts to empower our partners. Whether it’s an MSP, MSSP or MDR provider, we help them monetize more rapidly from the cloud and raise their brand, service offerings and proof of value to their clients."

"As innovation continues to fuel the speed and intricacy of technology, solution providers need partners that can keep up and support their developing business." said Blaine Raddon, CEO of The Channel Company. "CRN’s 2021 Partner Program Guide gives insight into the strengths of each organization’s program to recognize those that continually support and push positive change inside the IT channel."

#contactcenterworld, @digital_defense, @crn

 


Today's Tip of the Day - Ask How Can I Help..

Read today's tip or listen to it on podcast.

Published: Wednesday, April 7, 2021

Printer Friendly Version Printer friendly version

2021 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.
PH: 612-601-1095

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)
PH: 01442 458300

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
PH: 03333 660 160
 

New 2021 Membership

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Join Calabrio May 5th at 10am GMT in our first annual CX quiz that tests—and rewards—your expertise in arguably the most important aim of contact centres. 1 hour + 16 questions + multiple discussions = An unforgettable experience. You and your fellow... Read More...
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