London, UK, June 3, 2019 -- Phone scams targeting taxpayers have skyrocketed, with more than 100,000 reported to HM Revenue & Customs in 2018-19 alone.
This is a huge increase on the 407 reports received in 2016-17 and the 7,778 in 2017-18.
Tax experts have said the "digitisation" of Britain’s tax regime has opened the doors for scammers to take advantage of gaps in HMRC’s technology.
Dawn Register of tax planners BDO, said: "It’s clear that digitisation has created a glowing opportunity for fraudsters. In recent years HMRC has begun using multiple means of communication including text, email and social media as well as phone, which provides fraudsters with further opportunities to dub unsuspecting taxpayers
Posted by Veronica Silva Cusi, news correspondent
About HM Revenue and Customs (HMRC):
HM Revenue & Customs (HMRC) was formed on the 18 April 2005, following the merger of Inland Revenue and HM Customs and Excise Departments. HMRC ensures the correct tax is paid at the right time, whether this relates to payment of taxes received by the department or entitlement to benefits paid.
Published: Tuesday, June 4, 2019
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.