Toronto, Ontario, Canada, Oct, 2017 -- "We're excited to offer our customers a proven cloud call center solution with a company that shares many of Digitcom’s values," says Jeff Wiener, President & CEO of Digitcom.
Jeff goes on to say, "Telax works by integrating directly into our network (unlike standard OTT solutions), we can deliver a robust contact center solution with superior voice quality, greater reliability, easier adoption, and faster more accurate resolve times. This new offering will allow us to continue our unwavering commitment to complete customer satisfaction."
"Telax is excited to bring our years of cloud contact center experience to the Digitcom network. With this unique in-network solution, Digitcom can deliver a cloud contact center with increased reliability, more accurate resolve times, and superior voice quality," says Larry Brown, Product Manager of Telax.
#contactcenterworld, @intermedia_net, @digitcom
Posted by Veronica Silva Cusi, news correspondent
Intermedia is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 110,000 business customers and 6,500 active partners rely on Intermedia for greater reliability and productivity. Intermedia's broad yet tightly integrated suite of cloud applications is managed through one intuitive point of control, and Intermedia services are backed by a 99.999% uptime service level agreement (SLA).
Digitcom Canada Inc. is a Canadian business phone systems and data networks distributor. Primarily serving the greater Toronto, Montreal, and Southern Ontario small and midsize enterprise (SME) markets, Digitcom provides sales and support for telecommunications systems. Digitcom also runs the technology and telecommunications blog, which provides news, insight, and analysis of current events in both the North American and worldwide telecommunications markets.
Published: Tuesday, October 24, 2017
|1.)||Cloud IT Services GmbH|
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.
You can see the full list of features here:
Cloudonix provides businesses with software development tools (APIs/SDKs) enabling contextual communications, using existing communications tools and workflows.
Connect your website or mobile APP directly to your call or contact center, keeping the context of who the caller is, why they are calling, and how they got to you as part of the call.
Stay in contact quickly and easily with your international offices through Megacall.
Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.
📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions
PH: +34 952 667 511
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.
netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...