News : Discover’s Phoenix Customer Care Center Recognized
Phoenix, AZ, US, Jan 22, 2015 -- Discover’s Phoenix Customer Care Center has once again been selected by the Phoenix Business Journal as one of its "Best Places to Work" for 2014. The center ranked third overall and was one of six companies recognized in the Extra-Large Business category this year.
The Phoenix Business Journal works with a national research firm to survey, audit and rank nominated companies. Employees of each company are asked to participate in a survey that measures team effectiveness, leadership, compensation and benefits.
"Receiving this recognition validates our dedication to our employees and their development," said Jim Phelps, vice president of operations in Phoenix for Discover. "We are proud to see that our staff feels they have the tools needed to succeed and are empowered to help our customers get the most for their money."
"We are committed to creating a positive and encouraging workplace for our employees which we believe is crucial to delivering a differentiated and valuable experience for our customers," said Steve Bayans, vice president of operations in Phoenix for Discover. "Our representatives are the reason why our customer satisfaction and loyalty is so high."
Posted by Veronica Silva Cusi, news correspondent
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Published: Monday, January 26, 2015