Englewood, CO and New York, NY, USA, March 17, 2021 -- ASAPP, Inc., ane artificial intelligence research-driven company, announced a multi-year agreement with DISH Network (NASDAQ: DISH) that provides the ASAPP Customer Experience Performance (CXP) platform for a premium, differentiated service experience for DISH customers.
"Service, technology and value are core to DISH's mission," said Kathy Schneider, SVP, DISH Customer Experience Operations. "DISH is investing in ASAPP's sophisticated AI platform that will be the foundation of our digital customer experience and allow us to continue setting the standard in customer satisfaction, with unique advantages that AI native software offers."
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"ASAPP is delighted to support DISH in its commitment to delivering an exceptional customer experience," said ASAPP founder and CEO Gustavo Sapoznik. "The ASAPP CXP Platform provides a transformative and value-creating service that scales to serve the omnichannel needs for DISH support and sales."
Posted by Veronica Silva Cusi, news correspondent
AI for enterprise call centers.
Published: Thursday, March 18, 2021
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