News : Dish to Close Houston-area Facility, Affecting 550 Employees
Houston, TX, USA, March 8, 2016 -- Colorado-based Dish Network Corp. (Nasdaq: DISH) announced March 8 that it will close a Houston-area customer service center in May.
Approximately 550 employees work at the facility in Alvin, south of Houston.
"This was a difficult decision made after careful deliberation," John Swieringa, Dish executive vice president of operations, said in a statement. "As a result of continually improving our customer experience over the past several years, our customers are calling us less. With our lease expiring in Alvin in the coming months, we are consolidating our customer service operations across our other locations in the U.S."
Employees can apply for other positions within the company, and those who transfer will be eligible for relocation expense reimbursement. Dish also will make résumé and interviewing assistance available and will invite other local companies to conduct job fairs at its site.
"We thank all of our employees in Alvin for their dedication to our customers," Swieringa said in the statement.
The company employs more than 3,000 people at its Texas locations, including a large sales, service and manufacturing facility in El Paso; a service facility in Harlingen; and in-home services facilities across the state.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Understand Why Customers Buy
More Editorial From Dish Network
About Dish Network:
Dish Network is an American direct-broadcast satellite service provider. The company provides satellite television, audio programming, and interactive television services to commercial and residential customers in the United States.
Published: Friday, March 11, 2016