News : DMi Partners Upgrades to Indosoft Q-Suite 5.8
Fredericton, New Brunswick, Canada, May 26, 2015 -- Indosoft, Inc., developer of Q-Suite, announce the successful upgrade of the DMi Partners contact center to Q-Suite 5.8 call center software.
"DMi Partners has used Q-Suite since 2010. The upgrade to Q-Suite 5.8 was very smooth and easy" said James Delaney, Chief Operations Officer at DMi. "Since then, we've noticed an improvement in the responsiveness of the agent screens and reduced load on the system. The handling of warm transfers has improved, with call data smoothly transferring from agent to agent."
Posted by Veronica Silva Cusi, news correspondent
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Indosoft Inc. is a global provider of call center software for Asterisk. It has been providing call center solutions to medium and large contact centers around the world for over nine years. It also licenses its ACD for Asterisk with .NET and socket library to enterprises utilizing Asterisk in their product line. Indosoft has been making available Q-Suite ACD for private label contact center technology solutions.
About DMi Partners:
DMi Partners offers business growth with services related to performance marketing, affiliate marketing, creative services, direct response marketing, agency services, telemarketing, education services, search engine optimization (SEO), lead generation, search engine marketing (SEM), PPC and inbound marketing
Published: Wednesday, May 27, 2015