Manila, Philippines, March 18, 2020 -- The Department of Health (DOH) said that emergency hotlines, which will cater to novel coronavirus disease (COVID-19) concerns, has been opened.
The move is in cooperation with the Department of the Interior and Local Government (DILG) and PLDT.
The DOH said that those who have questions on whether they are infected with COVID-19, exposed to virus-infected patients or those seeking assistance may call the hotlines 02-894-COVID (02-894-26843) and 1555.
The information collected from emergency calls is transmitted to the COVID-19 Emergency Operations Center and other relevant agencies for immediate facilitation and response.
"We expect an influx of calls in the first few days of the launch of the call center. We ask for the public’s cooperation and patience to allow any relevant and important calls to go through. In that way, we can provide timely medical assistance to those who really need it," Health Francisco Duque III said in a statement.
The DOH said the free 24/7 services will be available through 02-894-COVID. Smart and PLDT subscribers will also be able to use the 1555 hotline for free.
"Subscribers from other networks can access the 1555 hotline once technical adjustments are completed," the department added.
Posted by Veronica Silva Cusi, news correspondent
Published: Friday, March 20, 2020
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