News : Domino’s Revolutionizes Digital Ordering with DRU Assist
Burlington, MA, USA, March2, 2017 -- Nuance Communications, Inc. (NASDAQ: NUAN) announced that it has partnered with Domino’s Pizza Enterprises (Domino’s) to deploy Nuance’s multi-channel virtual assistant, called ‘DRU Assist’ by the brand.
Powered by Nina, Domino’s DRU Assist engages with customers in human-like conversation via text or speech recognition – allowing customers to place their orders in record time.
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"Domino’s is already a recognized industry leader in digital innovation," said Robert Schwarz, managing director for Nuance Enterprise, Australia and New Zealand. "Through our partnership, we collaborated with Domino’s to deliver a tailored, first-to-market solution that supports the brand and is on the cutting edge of innovation."
Group CEO and Managing Director of Domino’s Pizza Enterprises, Don Meij said, "We, at Domino’s, are always on the lookout for new ways to engage with our customers by leveraging the latest in technology innovation. Our partnership with Nuance Communications has not only enabled us to continue on our digital journey, but it has also allowed us to deliver an easy and seamless ordering experience for our customers – who are at the forefront of everything we do."
"The partnership has also allowed the Company its first step into AI and machine learning, a platform we intend to continue across all of our future developments," he said.
Posted by Veronica Silva Cusi, news correspondent
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Nuance Communications (NASDAQ: NUAN) is a provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.
About Domino's Pizza:
Domino's Pizza is an American restaurant chain and international franchise pizza delivery corporation headquartered at the Domino Farms Office Park in Ann Arbor Charter Township, Michigan, United States, near Ann Arbor, Michigan.
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