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News : Doxim Acquires Georgia-Based Multichannel Solutions Provider, Direct Technologies, Inc. (DTI)

#contactcenterworld, @doxim_inc, @the_dti

Madison Heights, MI, USA, Sept 21, 2021 -- Doxim(R), a customer communications management (CCM) and engagement technology provider serving financial and regulated markets, announced that it has acquired Direct Technologies, Inc. (DTI), a provider of high visibility customer documents in the healthcare, insurance and financial services sectors.

The acquisition is aligned with Doxim’s strategic plan to deliver a complete range of customer communication solutions in the financial services, insurance, healthcare, government, and utility sectors. The company’s portfolio of products and solutions address the entire scope and complexity associated with regulated documents and communications – from data processing to creation and omnichannel delivery.


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"DTI has a solid reputation in the market for responsiveness, flexibility and sophistication in its technology-based solutions." said Doxim President and CEO Mike Rogalski. "We’re pleased to have the DTI team join the Doxim family and continue this legacy of success."

David Jacobson, President at DTI, said, "Over the past 27 years, the DTI team has been dedicated to building long-term relationships with our clients by combining unmatched quality with unparalleled customer service. We’re extremely excited for the next stage in the evolution of the business and look forward to enhanced opportunities in partnership with Doxim."

#contactcenterworld, @doxim_inc, @the_dti

Posted by Veronica Silva Cusi, news correspondent
Source: Doxim


About Doxim:
Company LogoDoxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share.
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About DTI South Africa:
Company LogoThe Department of Trade and Industry (also known as the dti) is the department of the South African government with responsibility for commercial policy and industrial policy.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company Profile Page

Today's Tip of the Day - Ask For Ideas

Read today's tip or listen to it on podcast.

Published: Wednesday, September 22, 2021

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2021 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
(read more)

2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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