#contactcenterworld, @doxim_inc, @the_dti
Madison Heights, MI, USA, Sept 21, 2021 -- Doxim(R), a customer communications management (CCM) and engagement technology provider serving financial and regulated markets, announced that it has acquired Direct Technologies, Inc. (DTI), a provider of high visibility customer documents in the healthcare, insurance and financial services sectors.
The acquisition is aligned with Doxim’s strategic plan to deliver a complete range of customer communication solutions in the financial services, insurance, healthcare, government, and utility sectors. The company’s portfolio of products and solutions address the entire scope and complexity associated with regulated documents and communications – from data processing to creation and omnichannel delivery.
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"DTI has a solid reputation in the market for responsiveness, flexibility and sophistication in its technology-based solutions." said Doxim President and CEO Mike Rogalski. "We’re pleased to have the DTI team join the Doxim family and continue this legacy of success."
David Jacobson, President at DTI, said, "Over the past 27 years, the DTI team has been dedicated to building long-term relationships with our clients by combining unmatched quality with unparalleled customer service. We’re extremely excited for the next stage in the evolution of the business and look forward to enhanced opportunities in partnership with Doxim."
Posted by Veronica Silva Cusi, news correspondent
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share.
About DTI South Africa:
The Department of Trade and Industry (also known as the dti) is the department of the South African government with responsibility for commercial policy and industrial policy.
Published: Wednesday, September 22, 2021
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