News : Doxim Acquires Market Connections
Toronto, ON, Canada, Feb 12, 2019 -- Doxim, a customer communications and engagement technology provider serving financial and regulated markets, acquires Market Connections, Inc. (MCI), a customer communications and campaign management technology provider to wealth management and other financial services organizations.
With this acquisition, Doxim expands its footprint in the wealth management space, welcoming several industry’s organizations as its valued clients and onboarding MCI’s team, who have decades of expertise in serving the complex communications needs of the mutual fund dealers, brokerages, and other financial institutions.
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By acquiring MCI, Doxim extends its market reach in the North American wealth management and banking space and enriches its omnichannel campaign management capabilities. Doxim continues investing into its SaaS Customer Engagement Platform while supporting the evolving needs of its clients across North America.
"We look forward to our future growth as a part of Doxim. Doxim has been the leader in the fintech space for many years and we are confident that the capabilities of the Doxim’s Customer Engagement Platform and the team expertise will be highly beneficial for our clients," said Scott Biel, MCI’s Senior Vice President and Partner. "With Doxim’s strong focus on modernizing customer communications and customer engagement technology for their clients, both MCI’s clients and staff will benefit from the new shared expertise, capabilities, and SaaS solutions available from one larger and stronger trusted vendor."
"Doxim’s mission is to transform customer experience, and every strategic technology investment and acquisition we make contributes to this long-term goal. We stay focused on the key markets that we serve and on the needs of our clients and choose our growth strategies and partners wisely to sustain this focus as we have done in the past," said Chris Rasmussen, CEO of Doxim. "MCI’s philosophy in focusing on customers is very closely aligned with ours, and we look forward to this new partnership with MCI’s staff and clients."
Posted by Veronica Silva Cusi, news correspondent
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Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share.
Published: Thursday, February 14, 2019