#contactcenterworld, @doxim_inc
Detroit, MI, USA, Sept 9, 2020 -- Doxim, a customer communications management (CCM) and engagement technology provider serving regulated markets including healthcare, financial services, and utilities, announced that it has partnered with Claim.MD, an EDI clearinghouse focused on enhancing the provider experience through a platform that enables swift and accurate payment of healthcare claims.
Doxim’s comprehensive CCM services will integrate with the Claim.MD platform, providing an improved billing experience for provider and payer alike.
"At Claim.MD, we pride ourselves on our intuitive and feature-rich platform, which is focused on improving the provider billing experience," said Claim.MD Vice President Nihal Titan. "With the added capabilities provided by Doxim we’re setting ourselves further apart from the competition, by streamlining and automating the paper claims process for our valued providers. Now claims and appeals can be handled with enhanced speed and efficiency, regardless of channel."
"Doxim provides world-class omnichannel CCM technology and services to enterprises in highly regulated industries, including health care, " said Doxim CEO Mike Rogalski. "That means we have the technology, the scale, and the expertise to support Claim.MD as it processes hundreds of millions of yearly transactions. Working together, Doxim and Claim.MD now have an exciting opportunity to provide enhanced services to a vast array of providers and payers across the United States."
#contactcenterworld, @doxim_inc
Posted by Veronica Silva Cusi, news correspondent
Source: Doxim
About Doxim:Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share.
Published: Friday, September 11, 2020
8.) | PEC Telecom Virtual Phone Numbers (DID) and Business VoIP Phone Service Whether a customer is running a Call Center business, an IVR system to take phone orders or a voice mail service bureau, he still needs inbound lines and access numbers (DIDs). These lines and DIDs give customers the ability to call in and use the service. Traditionally, these lines and DIDs were obtained through the local telephone company (i.e. Verizon, AT&T or Time Warner) and a company could only purchase numbers with area codes in the region the system resided. With VoIP, this has changed. DID Live is an IP DID service that allows you to accept incoming calls via VoIP as an alternative to standard digital or analog lines. The service provides the same quality of sound you expect from... (read more) |
9.) | Pointel Voice self-service can reduce cost and improve customer satisfaction. As with every system implementation, it is not the software, but the implementation that will define the success of the project. This also holds true for self-service implementations. Pointel follows a unique and proven process to implement voice self service. This process has been fine-tuned through years of experience implementing contact center and self-service applications. Pointel can design and develop solutions that will meet and exceed our client’s voice application needs. With several years of experience in Genesys GVP(Genesys Voice Platform) implementation and integration, Pointel can provide an integrated voice... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall