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News : Doxim Announces CEO Transition; Jeff Clarke to Serve as Interim CEO

#contactcenterworld, @doxim_inc

Detroit, MI, USA, Nov, 2022 -- Doxim, a customer communications management and engagement technology provider serving highly regulated markets, announced that Jeff Clarke will assume the role of Interim CEO, effective immediately. Mike Rogalski will be stepping down as Chief Executive Officer (CEO). The board has initiated a comprehensive search process to identify a permanent CEO.

Clarke brings a track record of proven experience helping organizations scale effectively following periods of exponential growth. His experience will further support Doxim’s commitment to evolving its business to meet the needs of customers with a focus on superior customer service and operational excellence. His availability represents an opportunity for the organization to benefit from this expertise while the Board executes a search for a permanent President and CEO.

"It’s a pleasure to play a role in the ongoing success of Doxim," said Clarke. "We will continue our tradition of delivering industry-leading innovation and top-notch customer service for companies in highly regulated industries, as we build on the strong company foundation that's been set over the past two decades."

Jeff Clarke is an industry veteran with extensive experience in both the technology and services industries. He was the Executive Chairman and interim CEO of FTD, LLC, a private company controlled by Nexus Capital. Prior, Clarke spent five years as CEO of Eastman Kodak Company. He has also held numerous other C-level roles within the technology industry, including CEO, Chairman and Executive Chair positions at Travelport Limited, a private company controlled by the Blackstone Group. He served as Chief Operating Officer for CA Software, Executive Vice President of Global Operations at Hewlett-Packard, and CFO at Compaq Computer.

Doxim thanks Mike Rogalski for his leadership and guidance over the past three years. "Leading this company and our talented team members through both challenging times and remarkable opportunities has been an immense honor. During my tenure, Doxim has grown in a multitude of ways—markets served, product offerings, customers, team members, and locations," said Rogalski. "I believe the organization is very well positioned for success in the next phase of its growth."

#contactcenterworld, @doxim_inc

Posted by Veronica Silva Cusi, news correspondent
Source: Doxim

About Doxim:
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share.