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News : Doxim Celebrates Its Inclusion on IDC FinTech Ranking

#contactcenterworld, @doxim_inc, @IDC

Detroit, MI, USA, Oct, 2020 -- Doxim, a customer communications management (CCM) and engagement technology provider serving regulated markets including healthcare, financial services, and utilities, announced it has ranked #88 on the 2020 IDC FinTech Rankings. The 17th annual vendor ranking represents the hardware, software and service providers to the financial services industry from around the world. Vendors are ranked based on 2019 calendar year revenues attributed to financial institutions.

The Fortune 500-style ranking categorizes and evaluates the top global providers of financial technology based on calendar year revenues from financial institutions for hardware, software and/or services. According to IDC, ranked providers supply the technological backbone of the financial services industry.

"Being named in the IDC FinTech Rankings is a significant accomplishment, demonstrating a provider’s commitment to the success of its financial institution clients," states Marc DeCastro, Research Director at IDC Financial Insights. "The IDC Fintech Rankings, now in its 17th year, is the global standard list of fintech providers to the industry, and we congratulate the 2020 winners."

"We’re delighted to place amongst the innovators on the 2020 IDC FinTech Rankings. Now more than ever, financial service organizations are looking for ways to offer personalized service, regular interaction, and convenience across many channels, and we’re stepping forward to help them," said Doxim President and CEO Mike Rogalski. "By investing in transformation and modernizing how they engage and communicate, our financial services customers are setting themselves up for success, and driving our success as well."

#contactcenterworld, @doxim_inc, @IDC

Posted by Veronica Silva Cusi, news correspondent
Source: Doxim


About Doxim:
Company LogoDoxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share.
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About IDC:
Company LogoIDC is a provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.
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Today's Tip of the Day - Avoid The “Knee Jerk” Reaction

Read today's tip or listen to it on podcast.

Published: Friday, October 16, 2020

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Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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