News : Doxim Welcomes New Vice President of Product Management
Markham, Ontario, Canada, Dec 5, 2017 -- Doxim, a provider of customer engagement software for financial service organizations, announced that Daniel Shapiro, an experienced Vice President with a demonstrated history of success in the financial services industries, will now head up Doxim’s growing Product Management team.
Shapiro is a seasoned SaaS software industry team leader, and brings 15+ years’ experience in product development and management to his leadership role at Doxim. He has strong core competencies in all areas of end-to-end product development and management, and a proven track record of effective leadership.
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"At Doxim, we’re continuing our heavy investment in R&D and product innovation, in support of major growth and to meet the need expressed by our market," said Chris Palmer, Vice President, Product Vision & Strategy. "To respond to the underserved demand for modern, integrated, cloud-based software in the financial institutions industry, we knew we needed a Vice President of Product Management with years of experience building SaaS solutions, and the ability to rapidly execute on Doxim’s vision for customer engagement. Daniel ticks both of those boxes, and we’re delighted to welcome him to the team."
Prior to joining Doxim, Shapiro honed his leadership skills at Points, a technology company working in the loyalty e-commerce industry, where he was first Director of Product Management, then Vice President of Operations. Under Shapiro’s direction, his team managed the product lifecycle of Points products, including a white label loyalty e-commerce platform used by 35+ of world’s top loyalty programs. He was also instrumental in the creation and roll-out of the Points developer platform (LCP), APIs, and its global loyalty partner integrations.
"Doxim has an innovative product roadmap for its Customer Engagement Platform, developed with our customers and their evolving challenges in mind," said Shapiro. "I’m excited to be part of delivering this vision and best-in-class software for our customers. To get there, I’ll be working hard to recruit, train and coach Doxim’s growing team of product managers and designers. By joining Doxim, I have a unique opportunity to help lead a dynamic company, at a moment when both the organization and the industry are in the midst of fast-paced growth and evolution. Today, Doxim’s deep industry expertise and solutions are increasingly in demand because of the unique and efficient way Doxim addresses the market’s challenges."
Posted by Veronica Silva Cusi, news correspondent
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Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share.
Published: Thursday, December 7, 2017