#contactcenterworld, @doxim_inc
Detroit, MI, USA, June 5, 2023 - Doxim, a customer communications management (CCM) and engagement technology provider serving highly regulated markets, announced that is has been named as a 2023 technology leader in the SPARK Matrix: Customer Communication Management, 2023, as evaluated by Quadrant Knowledge Solutions.
Quadrant Knowledge Solutions’ Customer Communication Management (CCM) market research includes a detailed global market analysis of major vendors. The research comprises vendors’ product features and functionalities, as well as competitive differentiating factors. The research provides competitive landscape and vendor analysis to enable technology vendors to enhance their understanding of the market and implement a growth-oriented technical roadmap.
"Doxim CCM is designed to address key digitization, operational efficiency, and customer experience challenges through a forward-looking suite of plug-and-play, integrated, SaaS software and technology solutions," said Gum Fa Ng, Doxim Senior Vice President of Product and Solutions Consulting. "Backed by 20+ years of industry experience, Doxim technology and managed services help clients in regulated industries simplify the management of their omnichannel engagement. We’re delighted to be recognized as a technology leader for CCM by Quadrant Knowledge Solutions.
#contactcenterworld, @doxim_inc
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.doxim.com
About Doxim:
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share.
Published: Tuesday, June 6, 2023
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