#contactcenterworld, @doxim_inc, @IDC
Detroit, MI, USA, July 19, 2022 -- Doxim, a customer communications management (CCM) and engagement technology provider serving regulated markets, announced that it has been named as a Major Player in the IDC MarketScape: Worldwide Customer Communications Management (CCM) 2022 Vendor Assessment – Dynamic Delivery of Multichannel Personalized Experiences (doc #US48167722, June 2022)
The IDC MarketScape provides an assessment of 13 cloud-based customer communications management application vendors that emphasize delivery of multichannel, personalized, and interactive communications to improve the customer experience.
"We are very pleased that the IDC MarketScape has recognized Doxim as a Major Player in the IDC MarketScape Worldwide Cloud CCM vendor assessment," said Doxim CEO Mike Rogalski. "As a technology-enabled managed services provider, Doxim generates and delivers personalized, omnichannel communications that align with today’s customer expectations for engagement, drive increased loyalty and wallet share. Our cloud-based SaaS platform delivers value by empowering business users, taking away the complexity of managing regulated communications, and helping our clients evolve their communications strategy and digitally transform, at their pace, with our feature-rich, scalable, and secure solutions."
Posted by Veronica Silva Cusi, news correspondent
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transform their customer experience, communicate more effectively throughout the customer lifecycle, and improve cross-sell and upsell activities that drive increased wallet share.
IDC is a provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.
Published: Thursday, July 21, 2022
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